Tanish Maheshwari
PRESS
& CRY
A Saregama Carvaan tipped into a wire wastebasket
01 · Where it all began

Finding one song out of 5,000 shouldn’t feel like gambling.

This project began with a simple brief:

“Pick any device with a display that has a UX flow.”

I picked the Saregama Carvaan — a retro radio preloaded with 5,000 old Bollywood songs — and found that the thing people loved about it was also what made it hard to use. The work became about bridging emotion and control.

5,000preloaded songs, no search and no preview
100+clicks to reach one specific song
2dials in the redesign — one for the folder, one for the song

Assisted and mentored by Prof. Shikher Saxena and Prof. Sumit Dey, Faculty, Interaction Design, UID Gandhinagar.

02 · Picking the device

Finding that wasn’t easy

I tried the UPI box. Then a label maker. Even a drum machine.

Why Carvaan? Because it felt like me.

I didn’t pick Carvaan for convenience; I liked it because it represented who I am: someone who loves simplicity, old memories, and meaningful design.

But once I looked deeper, I realised something important:

Loving a product gives you blind spots. You stop seeing its flaws.

Saregama Carvaan playing Lata Mangeshkar, crossed with a blue scribble
03 · The initial problems

Beautiful looks. Complicated operation.

Key pain points:

  • No preview of the next song
  • Inconsistent display vs playback
  • 100+ clicks to reach one song
  • No sense of “where am I in this list?”
Reading through Carvaan reviews on a laptop 1 star — Product not useful and too much overpriced 3 stars — Beautiful looks. Complicated operation 1 star — Great concept but very poor manufacture quality 1 star — Worst experience and faulty product 1 star — Bad service. Beware. Faulty wifi genre playing
04 · Talking to real users

Everyone loved the nostalgia but struggled with control

Sheetal aunty Dada Ji Me, trying the Carvaan Nana Ji
Sheetal auntyDada JiMeNana Ji

Hover or tap each person to hear what they said

The issue wasn’t usability alone — it was the disconnect between emotion and control.

Empathy map

Empathy map — Says, Thinks, Does, Feel

OutcomeUsers don’t just want music — they want to relive memories effortlessly.

05 · The turning point

“Stop designing a product. Start designing an experience.”

My faculty asked the question that changed everything: “Is this even you?”

  • They reminded me to focus on the experience — not the buttons, not the screen.
  • They redirected me from “fixing UI” to “understanding emotions, memories, and context.”

This moment shifted the entire project.

06 · Synthesis

Data → Findings → Insight

Data

Most adult users enjoy old Bollywood music for relaxation and nostalgia, but struggle to find specific songs. They keep clicking through 5,000 tracks with no preview or search — often giving up and switching to Spotify or YouTube.

Finding

The tough navigation irritates users quickly. Scrolling 5,000 songs makes them give up and switch platforms to listen to their favourite music.

Insight

Elderly listeners need a way to cherish vintage music where they can easily reach any song they want — to relive those golden memories without any obstacle.

07 · Task analysis

Where the real pain was

To see where the experience was failing, I broke the journey into a task analysis. A simple goal of playing “Lag Jaa Gale” turned into endless skipping with no sense of progress.

It became clear that finding one song wasn’t slow… it was uncertain.

GoalPlay a specific song quickly and easily on the Saregama Carvaan.
Task analysis — switch on device, select artist, change song, play specific song
Switch on → select artist → change song → finally play the right one. Every step in bold is where people got lost.
08 · Reframing

How might we?

The task analysis revealed the real pain: blind navigation, endless skipping, no sense of progress. The next step was to reframe that frustration into design opportunities.

  1. How might we give users a clear sense of “where they are” while browsing?
  2. How might we find 1 song in a list of 5,000?
  3. How might we give elderly users more control without adding complexity?
09 · Looking back to move forward

“Old systems were more intuitive than we think.”

People identified songs through movies, not titles. They checked cassette covers, flipped them, read track numbers, and estimated time while fast-forwarding.

Older AM transistors made navigation intuitive with two dials: one for tuning between 1–10 and another for refining 10–100. Both systems were predictable, physical, and rooted in muscle memory — familiar rituals that made searching feel effortless.

Portable cassette player with tapes
CassettesFlip, read, fast-forward
AM transistor radio
AM transistorTune, then refine
TDK cassette tape
Familiarity

The redesign borrows the rituals people already know, instead of teaching new ones.

10 · Ideation

Two dials. Two screens. One clear journey.

Inspired by AM radios and cassette workflows, I reframed navigation into two parallel tracks. This recreated how people actually remember music — through films, actors, and moments.

Dial A

Folders — Movies / Artists / Moods

Dial B

Songs inside that folder

Problem 01Finding one song meant skipping blindly through 5,000 tracks.
Solution 01Two rotary dials: the left dial selects the folder (Movie / Artist / Mood / Songs), the right dial selects the exact song — no guessing, no gambling.
Wireframe — how to navigate with the two dials
How to navigate
Wireframe — folder and song sections on screen

Why this works

Clarity+Nostalgia+Control
  • No more blind clicking
  • Users can see the folder & the song at the same time
  • Predictable movement — just like cassettes and radios
  • Emotional continuity preserved
Holding the Carvaan
Looking back

What this project taught me

UX is not just problem-solving — it’s perspective-shifting.

  • Every design decision must connect to people’s emotions.
  • Insights come from going deeper, not wider.
  • Nostalgia is powerful when paired with clarity.
  • Design is not linear — doubt and frustration are part of synthesis.
Tanish, thinking